Important: You cannot recover a customer’s profile after you delete it.
To delete a customer’s profile:
Option 1. Complete the steps in the following video:
Option 2. Complete the following steps:
- On the toolbar, click Recurring Billing.
- Click the customer’s record to open the detailed view.
- Click Edit Profile.
- Click Delete Customer. The Payments Portal prompts “Are you sure you want to delete the customer?”
- Click Delete Customer.
Let us know if this answered your question. If not, please let us know why!
Tags: recurring billing, deactivate, delete, customer profile, remove, payments portal