How do I reset a user’s password?

If a user forgets their password, you can send them a password-reset email.

To reset a user’s password:

Option 1. Complete the steps in the following video:

Option 2. Complete the following steps:

1. On the toolbar, click Account.
2. From the drop-down menu, click User Management.
3. Click the user’s record to open the detailed view.
4. Click Send Password Reset.

Tags: payments portal, forgot password, reset password, change password, new password, user account, user management